Support
Gymios is a free app for tracking training, nutrition and outdoor activities on iPhone, Apple Watch and Mac, published by Lulab. For any question, write to app@lulab.fr.
Contact us
Write to app@lulab.fr and mention your device (iPhone, Apple Watch or Mac), the system version and what you were trying to do. We reply in French.
Moving your data from iPhone to Mac
On iPhone, open Profile › Local backup and export a file. On Mac, choose File › Import a backup… (⌘O). Importing adds missing items without erasing existing ones. You can also turn on iCloud sync, by category, in each app’s settings.
Planning a route on Mac
Open Outings, click New route, then place the points on the map and save. Analyze route adds the weather and terrain. The route reaches your iPhone through iCloud, if you’ve allowed it, or through Export to iPhone…
Joining or leaving the community
The community is optional and off by default. On Mac: Gymios › Settings… › Community and sharing. On iPhone: Profile › Community and sharing. You sign in with your Apple Account; no Gymios password is created.
Reporting or blocking someone
In Community, each connection offers Report and Block. A report is sent with its reason to the Gymios team, which reviews it and may remove a profile or suspend an account. A blocked person can no longer invite you or see your profile. You can also write to app@lulab.fr.
Deleting your community account
In Community, open the menu next to your username and choose Delete my account, then confirm with your Apple Account. The account, connections, shares and coach file are deleted, and the Apple authorization is revoked. Your local training log stays on your devices.
Erasing your data
On Mac, Data › Erase this Mac’s data deletes the local file. On iPhone, items are deleted within the app; deleting the app erases its storage. Health data is managed in the Health app. iCloud copies are managed in your Apple Account’s iCloud settings.
Privacy
Details of the data processed and the services used are in the privacy policy.